Okura Hotel Cancellation Policy

  1. Hotel Okura Amsterdam is authorised, according to the Uniform Conditions of Hotel industry (U.V.H.), to charge the cancellation fee to the credit card of the customer. Once a reservation for hotel accommodation is made, either with or without breakfast, for one or more individuals, the following applies to the cancellation of this reservation.
  2. The cancellation fee is a percentage of total individual reservation. The grid below features the applicable cancellation fees.

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    > 14
    > 7
    > 3
    < 3
    Cancellation percentage No Fee 15% 50% 80% 100%
  3. Should a room not be cancelled and the reservation goes no-show, the full reservation value will be charged to the individual guest.
  4. In case of an early departure, the hotel will charge the full value of the original reservation to the guest’s credit card.
  5. Cancellations are only guaranteed when a cancellation number has been received.